Refund Policy

Last updated: 03/26/26

Because all items are custom-made to order, CADwithAlice does not accept returns or refunds for reasons such as incorrect size, color preference, or buyer’s remorse.

1. Damaged or Defective Items

We only offer replacements or refunds for items that are:

Defective
Damaged upon arrival
Incorrectly printed or fulfilled

To qualify, you must contact us within 7 days of delivery and provide:

Order number
Clear photographic evidence of the issue

2. Resolution

If the issue is approved, we will, at our discretion:

Issue a replacement at no additional cost, or
Issue a refund to the original payment method

Refunds are processed within 5–10 business days after approval.

3. Non-Refundable Items

The following are non-refundable and non-returnable:

Custom or print-on-demand products
Items ordered in the wrong size or color
Final sale or discounted items
Gift cards

4. Unauthorized Returns

Returns sent without prior authorization will not be accepted or refunded.

5. Chargebacks

Unauthorized chargebacks may result in permanent restriction from future purchases.

6. Contact Information

For refund or replacement requests, contact:

Email: alffy711@yahoo.com
Business Name: CADwithAlice

7. Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, CADwithAlice is not responsible for lost, stolen, or delayed shipments. Claims must be filed directly with the carrier.

8. Contact Information

For shipping inquiries, contact alffy711@yahoo.com.

Refund Policy

Last updated: 03/26/26 Because all items are custom-made to order, CADwithAlice does not accept returns or refunds for reasons such as incorrect size, color preference, or buyer’s remorse.

Last updated: 03/26/26

Because all items are custom-made to order, CADwithAlice does not accept returns or refunds for reasons such as incorrect size, color preference, or buyer’s remorse.